POLICY ON RESPONSIBLE LENDING
Connect.Cash maintains a policy of providing consumers with licensed title loan vendors to provide the required information and knowledge necessary to make informed, responsible loan decisions.
FEDERAL & STATE REGULATIONS
Connect.Cash’s licensed title loan vendors promote the informed use of consumer credit by rigidly adhering to federal and state regulations requiring disclosures about interest rates, rollover limits, fees, charges and terms. Before consumers assume any obligation they will be presented, in writing, with the exact rates, fees, and other details of their car title loan as required by federal and state Law.
INQUIRING THROUGH OUR WEBSITE
Inquiring on this website incurs absolutely no obligation. Based on your inquiry, a Connect.Cash customer service representative will call you and transfer you to a licensed title loan vendor who will discuss your title loan needs.
DETERMINATION OF INTEREST RATE/FEES/CHARGES
As noted above, federal and state law requires disclosures about the terms and cost of consumer credit. All rate and fee information will be disclosed to you by the licensed title loan vendor at the location before you sign any agreement. Please review all the rate information provided to you by the licensed title loan vendor customer service representative thoroughly and completely before signing any agreement. You are under no obligation to accept the terms provided by the licensed title loan vendor.
FAIR DEBT COLLECTION PRACTICES
The licensed title loan vendor will undertake all collection activity in strict compliance with the provisions of the Federal Fair Debt Collection Practices Act enforced by the Consumer Financial Protection Bureau and other Federal agencies. The licensed title loan vendor follows all applicable laws, rules, and regulations. Applicable provisions of the Fair Debt Collection Practices Act prohibit the following:
- Contacting consumers by telephone before 8 a.m. or after 9 p.m.
- Contacting consumers by phone with the intent to annoy, harass, etc., or using abusive language at anytime.
- Collecting debt through deception or misrepresentation.
- Threatening legal recourse when no legal action is intended.
LATE PAYMENT POLICY
Should an unexpected emergency arise which prevents you from making your payment on time, the loan representatives at the licensed title loan vendor are trained to work with you on establishing payment arrangements in accordance with state regulations. If you fail to repay the loan pursuant to the terms of your agreement, your vehicle may be repossessed and sold. Additional charges may also apply.
LOAN RENEWAL POLICY / REFINANCE POLICY
For title loans you are allowed to renew/refinance your loan.
There exists a common misconception that a poor credit history may result in a higher interest rate for a title loan. With the licensed title loan vendors your credit score does not affect the interest rate, fees or charges determined for a title loan.
Your vehicle will be pledged to the licensed title loan vendor as collateral for the loan. If you fail to repay the loan pursuant to the terms of your agreement, your vehicle may be repossessed and sold. Additional charges may also apply.